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FAQ

Your questions answered here

Why Chiang Mai Mattress?

Experienced in mattress manufacturing, designing, and engineering and over 30 years combined mattress making, Chiang Mai Mattress brings more than just a comfortable mattress to the bedroom. Chiang Mai Mattress moved their expertise and knowledge into producing for the individual. Believing that one mattress does not fit all, Chiang Mai believes the consumer deserves options. Thus, you now have access to the very best, most affordable mattresses on the market made by Chiang Mai Mattress for your no-hassle purchase and best night’s sleep.

HOW DOES THE 3 NIGHT SLEEP TRIAL WORK?​

Choosing a mattress shouldn’t be like speed dating. It’s a long-term relationship, and you need more than 10 minutes in a retail store to decide if it’s the right one for you. That’s why we offer a 3 night sleep trial on all mattresses. It can take a little while to adjust to a new mattress, and we suggest that you sleep on it for a few days to allow your body to adjust. If you decide that the Chiang Mai mattress is not right for you, just let us know, and we will arrange to have your mattress returned. We will issue a refund or exchange for your mattress purchase less return delivery charge.

Where is the Chiang Mai Mattress Made?

Our components come from Thailand. Our mattresses and foundations are all made in our Chiang Mai factory.

What are the Mattress Dimensions?

Single/Twin: 42” x 78” Queen: 60” x 78” King: 72” x 78”
Single/Twin: 107cm x 198cm Queen: 152cm x 198cm King: 183cm x 198cm
ที่นอน  3.5 ฟุต ขนาด 42 นิ้ว x 78 นิ้ว  หรือ 107 ซม. x 198 ซม
ที่นอน  5 ฟุต ขนาด 60 นิ้ว x 78 นิ้ว  หรือ 152 ซม. x 198 ซม
ที่นอน  6 ฟุต ขนาด 72 นิ้ว x 78 นิ้ว  หรือ 183 ซม. x 198 ซม

What Kind of Base do I Need to Use?

Your Chiang Mai mattress is compatible with a platform bed, slatted bed base, box spring, or foundation. It is not necessary to purchase a new base if you have one that is not warped or sagging. We do offer a convenient, easy-to-assemble foundation if needed.

Do Mattresses with Compressed Foam Sleep Hot?

Not all mattresses are created equal. Chiang Mai has engineered their memory foam to be open cell. Our foam reduces heat and allows for increased airflow, keeping your mattress cool, fresh, and dry. 

Why compressed foam and What if I have Allergies?

Some allergies are considered contact allergies to the protein in foam. Because the foam is washed thoroughly, the high temperatures denature the proteins responsible for triggering allergic reactions. Additionally, the mattress cover protects the skin against direct contact.

HOW LONG WILL IT TAKE TO RECEIVE MY CHIANG MAI MATTRESS?

Once you place your order, we will ship your mattress from our Chiang Mai Factory in up to 3 working days, however most mattresses will be delivered next day.

What is your Shipping Policy?

All Chiang Mai Mattress products ship FREE for orders over 3000 baht. Shipping takes up to 3 working days depending on your location. 

Have any more questions about which mattress to buy?